Booking Terms

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1. The person named on the booking form is responsible for all the members of his/her party. Any willful damage, theft or misconduct will be charged at a minimum of £100.

2. By making the booking you agree to the terms and conditions of this contract, once issued.

3. The holiday home is for hire to families ONLY; we do not accept bookings from young people less than 25yrs or single sex groups of any age.

4. Check-in is from 3pm on the first day of your holiday. Check-out is 10am.

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Cancellation Policy & Changes

1. If you decide to cancel your holiday you MUST call RUL Homes on 07429343601 in the first instance.

2. Cancellations made between 60 days and 5 days will be refunded 100%. Cancellation made when less than 3 days will result in 20% of the cost of the holiday being forfeited.

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Responsibilities of Hirer

1. The holiday home is thoroughly cleaned between holidays; however we ask you leave the holiday home and its contents in a clean and tidy condition.

2. The hirer is responsible for the holiday home and is responsible for ensuring all members of his/her family take reasonable care of all the fixtures and fittings and replace or have professionally repaired any damages.

3. Strictly no pets allowed in the holiday home under any circumstances.

4. Clients are asked not to bring their own electrical appliances, as they may trip the holiday home fuse box, if clients do use their own equipment they do so at their own risk!

5. SMOKING INSIDE THE HOLIDAY HOME IS PROHIBITED. If smoking outside the holiday home please dispose of cigarette ends properly. Thank you.

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Responsibilities of Owner

1. All gas and electrical appliances supplied in the holiday home are P.A.T tested yearly.

2. The owner will not be liable for any injury or death, loss of property, damages suffered by the hirer or any member of their party, personal belongings are the responsibility of the owner at all times during your stay.

3. The owners reserve the right to cancel your confirmed booking at anytime, due to unforeseen circumstances beyond our control and refund all monies paid. Under no circumstances will refunded monies exceed the monies paid by the hirer for the holiday home.

4. The owners will not be responsible for any changes of entertainment as these are the responsibility of Newquay Bay Resort and subject to their terms and condition.

5. The owner and/or our representatives retain the right to enter our holiday home at any reasonable time to carry out any repairs deemed necessary to the holiday home or any equipment with your consent.

6. All information is given in good faith and no warranties are made regarding information provided, either written or oral.